Privacy Policy

Introduction

Welcome to Healthtigo.com ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our virtual medical assistant services.

Information We Collect

We may collect and process the following types of information:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Health Information: Medical history, current health status, and any other health-related information you provide.
• Account Information: Username and password for account creation and management.
• Payment Information: Credit card details or other payment method information for transactions.

Technical Data

• Device Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services, such as the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: Deliver the virtual medical assistant services you request, including processing transactions and customer support.
• To Improve Our Website: Understand how you use our website to improve its functionality, user experience, and to develop new features and services.
• To Communicate with You: Provide you with information about other goods and services we offer that are similar to those you have already purchased or inquired about.
• For Marketing and Promotions: Credit card details or other payment method information for transactions.
• For Legal Purposes: Comply with legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restrict Processing: Request that we limit the processing of your personal data.
• Right to Data Portability: Request transfer of your personal data to another organization, or directly to you, under certain conditions.
• Right to Object: Object to the processing of your personal data under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

Our website may contain links to third-party websites and services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Thank you for choosing Healthtigo. We are committed to protecting your privacy and providing a safe online experience.