Virtual Medical Assistants - The Solution to Your Staffing Challenges

Following COVID-19, there has been an incredible shift toward remote settlements across industries. By 2021, 59% of medical group practices had demonstrated adaptability by significantly transitioning towards permanent remote and hybrid work arrangements. This represents significant momentum within medical networks, with patients increasingly willing to use remote and outsourced services innovatively, such as billing/coding/call centers/scheduling, etc. Key areas like billing/coding/call centers have all witnessed its results as administrative roles experience this trend first-hand.

Who Are Virtual Medical Assistants?

A medical assistant would commute to your workplace, working a standard, established shift pattern in the not-so-distant past. They were readily available for face-to-face meetings and could handle physical paperwork. This was in an era where the notion of someone working for you from the other side of the planet was unimaginable. But then came the advent of high-speed internet, making remote work possible and highly efficient. Now, all a virtual assistant needs is an internet connection, a PC, and a set of login credentials to log directly into your IT systems.

Unlock New Level Of Productivity With VMAs

With a remote medical assistant on board, your medical practice unlocks a new level of productivity. A remote medical assistant can proficiently manage many tasks, from scheduling appointments to medical billing and reception duties. These assistants come with various specialities, including administrative experts, virtual scribes, and medical billing assistants, ensuring that you have access to the specific skills you need exactly when you need them.

Compare VMAs With Local Staffing

Staffing local employees comes with many expenses, such as wages, bonuses, vacation and sick days, stipends, employee spending accounts, employer retirement account contributions, payroll taxes, insurance, overtime, supplies, and training. These costs quickly add up, making it impossible for in-house staff to provide 24/7 coverage. Moreover, annual, local, and Christmas holidays further disrupt administrative workflows, preventing your practice from maintaining continuous, high-quality care for your patients.

This is where Virtual Medical Assistants (VMAs) step in, offering a cost-effective and efficient solution by tapping into the global talent pool. You can seamlessly delegate all administrative responsibilities by partnering with Healthtigo to meet your virtual medical assistant needs. 

This partnership can reduce costs by 30 to 40%, significantly lowering your overhead while ensuring your practice continues to deliver high-quality healthcare services.

VMAs provide flexibility that in-house staff cannot, ensuring your practice's administrative tasks are handled without interruption, even during holidays or after hours. This allows your healthcare providers to focus on what they do best—providing excellent patient care. 

With Healthtigo, you gain reliable, specialized support that enhances your practice’s efficiency and effectiveness while maintaining a lower operational cost. Embrace the future of medical administration with VMAs and witness a transformative impact on your practice’s productivity and patient satisfaction.

Benefits Of Hiring Healthtigo Virtual Medical Assistants

When you hire a Healthtigo Virtual Medical Assistant, you unlock numerous benefits that are hard to find elsewhere. No matter our specialty, we offer the following advantages:

Enhanced Patient Communication

We can manage patient communications efficiently, promptly addressing inquiries, follow-ups, and concerns. This all offers remote, which improves patient satisfaction and fosters better patient-provider relationships.

Reduced Office Space Requirements

Employing us can reduce the need for physical office space. This reduces rent, utility, and maintenance expenses, cutting your overhead.

Increased Focus on Core Activities

We commit to handling time-consuming administrative tasks, allowing your in-house staff to concentrate on core activities like patient care and clinical work. This leads to improved service quality and better health outcomes.

Higher Employee Retention

By offloading routine administrative tasks to VMAs, your in-house staff can enjoy a more balanced workload. This can enhance job satisfaction and reduce turnover rates, leading to a more stable and experienced team.

Improved Work-Life Balance

We help distribute the workload more evenly, allowing in-house staff to maintain a healthier work-life balance. This can lead to greater employee well-being and productivity.

Access to Global Expertise

We often bring diverse experiences and perspectives from different healthcare environments. This can introduce new ideas and best practices to your practice, enhancing its operations and patient care strategies.

Disaster Recovery and Continuity

We can ensure that your administrative operations continue smoothly in case of local disruptions, such as natural disasters or emergencies. This helps maintain continuity of care and keeps your practice running efficiently.

Streamlined Workflow Automation

We assist in implementing and managing workflow automation tools. By leveraging these technologies, they can help streamline repetitive tasks, reduce errors, and increase overall efficiency.

Better Time Management

With VMAs handling administrative duties, your practice can operate more efficiently. This can lead to shorter patient wait times, faster insurance claim processing, and quicker turnaround for medical records.

Enhanced Compliance and Reporting

VMAs can help ensure that your practice complies with industry regulations and standards. They can assist with regular reporting, audits, and documentation, reducing the risk of non-compliance and potential penalties.

Scalability During Peak Times

During peak periods, such as flu season or unexpected patient surges, VMAs can provide additional support without the delays associated with traditional hiring processes. This ensures that your practice can handle increased demand smoothly.

Access to Technology and Tools

VMAs often have access to the latest healthcare technologies and tools. Integrating these into your practice can improve efficiency, enhance patient care, and stay ahead of industry trends.

Customizable Support

With us, you will have support for your specific needs. Whether you need assistance with scheduling, billing, patient follow-ups, or specialized administrative tasks, you can customize the role to fit your practice’s requirements.

Choose Healthtigo For Administrative Solutions Remotely

Partnering with Healthtigo for Virtual Medical Assistant services unlocks many benefits for your practice. From significant cost savings and 24/7 support to enhanced patient communication and access to specialized skills, Healthtigo VMAs are designed to streamline your administrative tasks and improve overall efficiency. By reducing burnout and ensuring up-to-date knowledge, our VMAs enable your in-house staff to focus on exceptional patient care. Experience the flexibility, scalability, and comprehensive support that Healthtigo offers. Transform your practice today and ensure high-quality healthcare services while cutting operational costs. Contact Healthtigo now to learn more about how our Virtual Medical Assistants can revolutionize your practice.